VNOCs Coming Around to SaaS Adoption

Remote monitoring and management of videoconferencing network operations centers and other AV installations, delivered in the form of Software-as-a-Service (SaaS) or Monitoring-as-a-Service (MaaS), offer benefits to both vendors and customers. But with data breaches at businesses and governmental agencies being reported with alarming frequency, just how secure are these cloud-based services? For AV integrators and other solutions providers, these services provide a revenue center and a way to establish deep and long-lasting customer relationships. For the end user, they potentially relieve stress on in-house IT resources and reduce hardware and software costs through outsourcing. Read more…