You expect and require a consistent, positive end-user experience of the video collaboration and AV system technology your company has implemented. Managed services ensure that reliability through proactive monitoring of your systems. Such services can extend beyond monitoring and include active management of your video conferencing sessions, so that participants are focused on the meeting, and not the technology.
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Workplace Trends in Managed Services
- Cloud-based UCC that enables smaller companies to collaborate like the big enterprises
- More spaces with collaboration technology so that organizations take advantage of teamwork
- 61% of IT leaders say they plan to upgrade their unified communications and collaboration solutions within the next three years. (2015 Unified Communications and Collaboration Survey, IDG Enterprises)