New York City Hall Situation Room

Mission: Improve Operational Efficiency

In the basement dwellings of the historic New York City Hall lies what is known as the Situation Room. In the wake of 9/11, New York City sought to turn this underutilized office space into a readily efficient communications hub for its mayor.

The required innovations would need to deliver the maximum level of operational efficiency to monitor and translate ongoing events in New York City. With hundreds of discrete sources of information being delivered through the system, AVI-SPL was brought in to integrate a solution that could result in an easy to manage system for rapid decision making.

Action: Control Interfaces and Video Conferencing

AVI-SPL installed an easy-to-use control interface for viewing multiple sources of media. With seating for 12 and protected IP-based systems, city leaders can securely connect with local and federal agency officials. The main feature is a Barco video wall, accompanied by NEC’s 46″ LCD displays on either side, as well as an HD camera. Backup display units include a drop-down projection screen and projector. Contemporary Research’s HD and CATV tuners deliver broadcasting versatility. Communications are translated through rack-mounted equipment, housed in nine 10-foot-tall racks.

The installation of encrypted video conferencing prompted one challenging request – a request for a ‘clean’ table. In this environment, ceiling microphones worked well to accommodate conferencing, with a Revo wireless microphone system available for use as well. Three motorized pop ups conveniently house connectivity for headphone jacks, network, touch panel, and keyboard connections.

Impact: Secure Solutions for Efficient Responses

The mayor and his team can quickly monitor emergency-related events by viewing different system presets, allowing them to take a closer look at any selected image from the close circuit cameras located around the city as well as other sources. Users can quickly access and view a single source or multiple sources, simultaneously.