Marlin completes acquisition of AVI-SPL, merger with Whitlock

TAMPA, Fla. and LOS ANGELES – April 7, 2020 – Marlin Equity Partners (“Marlin”) is pleased to announce the completion of its acquisition of AVI-SPL, a leading digital workplace collaboration solutions provider, and subsequent merger with Whitlock, an existing portfolio company of Marlin. The two leading digital workplace services providers will combine under AVI-SPL to offer organizations around the globe best-in-class, end-to-end technology management and support solutions. H.I.G. Capital (“H.I.G.”) has partnered with Marlin in the transaction and will hold a minority stake in the combined company.

 

Alex Beregovsky, a managing director at Marlin, said, “The digital workplace services industry has an incredible amount of untapped potential. The combined company significantly benefits from deeper resources and enhanced local presence that will fuel communication and collaboration, while offering a world-class experience for remote working, distance learning, meeting rooms, and more. We look forward to bringing together two highly synergistic industry leaders to help them fully reach their potential and accelerate the combined company’s growth.”

 

The merger will expand AVI-SPL’s breadth of solutions for customers around the world. Legacy Whitlock customers will now have access to AVI-SPL’s 24/7 Global Services Operation Centers, as well as remote management and monitoring capabilities provided by AVI-SPL Symphony, the company’s proprietary offering. The combination will also form the industry’s most certified team of engineers and technicians that are uniquely capable of offering organizations valuable insight and expertise for their vital technology deployments.

 

“This is an incredibly exciting new chapter for our company, and we are thrilled to be partnering with Marlin as we capitalize on this huge opportunity for, not only our growth and value creation, but our customers’ as well,” said John Zettel, CEO of AVI-SPL. “AVI-SPL and Whitlock have always shared a mutual admiration and respect for one another due to our similar passion for innovation, cultural alignment and commitment to providing world-class customer experiences. Combining these strengths along with Marlin and H.I.G.’s commitment to supporting and empowering growth will ensure we continue to deliver the very best experience for our customers undergoing digital transformations.”

 

Financial details of the transaction have not been disclosed.

 

About Marlin Equity Partners    

Marlin Equity Partners is a global investment firm with over $6.7 billion of capital under management. The firm is focused on providing corporate parents, shareholders and other stakeholders with tailored solutions that meet their business and liquidity needs. Marlin invests in businesses across multiple industries where its capital base, industry relationships and extensive network of operational resources significantly strengthen a company’s outlook and enhance value. Since its inception, Marlin, through its group of funds and related companies, has successfully completed over 160 acquisitions. The firm is headquartered in Los Angeles, California with an additional office in London. For more information, please visit www.marlinequity.com.

 

About AVI-SPL

AVI-SPL is a digital workplace services provider that works with organizations globally to improve team collaboration and unlock new business value. The largest provider of collaboration technology solutions, which includes its award-winning managed services, AVI-SPL’s highly-trained team works hand-in-hand with organizations worldwide – including over 80% of Fortune 100 companies – to strategize, design, deploy, manage and support AV and UC solutions that are simple-to-use, scalable, serviceable, and measurable to ensure business objectives are achieved. For more information, please visit www.AVISPL.com

 

About Whitlock

Whitlock is a provider of audiovisual (AV) and video collaboration (VC) solutions. The company’s primary services include strategic planning, roadmap consulting, enterprise management, workplace integration and managed support. Additional expertise includes “as a service” (aaS) opportunities as well as integrated design and deployment of furniture, surroundings, technologies and tools through their partnership with Herman Miller. Whitlock teams serve customers across a wide variety of industries, including the financial, high-tech, energy, healthcare, higher education, legal and federal government sectors. Whitlock delivers its solutions through the Global Presence Alliance, a global network of 30 leading AV and VC companies that span six continents and employ thousands of AV and VC professionals. Founded in 1956, Whitlock is headquartered in Richmond, VA with additional offices across the U.S. For more information, please visit www.whitlock.com.

 

 

AVI-SPL Introduces Symphony Adapter Marketplace, Expands Third Party AV, UC Device Monitoring and Control at ISE 2020

New AVI-SPL Symphony Adapter Marketplace broadens extensive catalog of certified devices and enriches single-pane view into the workplace technology user experience

AMSTERDAM – February 11, 2020 –  AVI-SPL, the leading digital workplace services provider for organizations globally, will introduce its Symphony Adapter Marketplace at Integrated Systems Europe (ISE) 2020 today. The marketplace will enable additional audiovisual (AV) and unified communication (UC) devices within an organization’s collaboration technology estate to be proactively monitored and controlled through Symphony.

AVI-SPL’s Symphony Adapter Marketplace will expand accessibility to the catalog of Symphony certified devices, combining native integrations built by AVI-SPL’s research and development team with third party developers, including AVI-SPL’s partners. The marketplace provides integrations with AV, UC and video devices, as well as ticketing systems, scheduling systems and cloud service applications. It also includes a developer forum to promote idea exchanges and a “Hello Room” simulation tool to see device adapters in action. Among the list of technology leaders already integrating their products with AVI-SPL Symphony includes Shure, Crestron, Netgear, Biamp, Samsung, LG, SurgeX, NEC, Middle Atlantic, Poly, Cisco, Lenovo, Logitech and more.

“AVI-SPL has been a strategic research and development partner of ours since we started to create our SystemOn APIs, “ says Kevin Smith, director of sales – integrated systems at Shure. “The AVI-SPL Symphony API architecture has created a quick and easy way to bring monitoring and control to our networked System products.”

Brian Donlan, Crestron technology manager, product management cloud solutions added: “We are happy to work with AVI-SPL to expand their Symphony application to allow customers to monitor and control more technology solutions than ever before. By utilizing Crestron XiO Cloud and the connection to Crestron hardware, users are now able to seamlessly view all of their devices from Symphony’s single portal.”

“We are excited to see so many of our partners investing in Symphony, with the ultimate goal of providing end users the best collaboration experience available,” said Frank Mehr, senior vice president of technology enabled services at AVI-SPL. “Symphony provides a way to keep the technology healthy and use technical resources more efficiently, thus increasing end user adoption of these technologies.”

ISE 2020 brings attendees the best and newest the industry has to offer. To learn more about AVI-SPL Symphony, visit booth #11-C155.

See the AVI-SPL Symphony Adapter Marketplace at https://marketplace.avisplsymphony.com

About AVI-SPL

AVI-SPL is a digital workplace services provider that works with organizations globally to improve team collaboration and unlock new business value. The largest provider of collaboration technology solutions, which includes its award-winning managed services, AVI-SPL’s highly-trained team works hand-in-hand with organizations worldwide – including over 80% of Fortune 100 companies – to strategize, design, deploy, manage and support AV and UC solutions that are simple-to-use, scalable, serviceable, and measurable to ensure business objectives are achieved. Visit AVISPL.com to learn more, or connect with AVI-SPL on Twitter and LinkedIn.

Media Contact:
Nathan Legg

Public Relations Manager | AVI-SPL
Mobile: +1 (813) 956-6029
Email: Nathan.Legg@avispl.com

AVI-SPL and Whitlock announce merger agreement

Marlin Equity Partners to become majority shareholder as the two digital workplace services providers unite to offer comprehensive technology management programs and sustainable support solutions for organizations globally

TAMPA, Fla. – February 5, 2020 – AVI-SPL, a leading digital workplace collaboration solutions provider, is pleased to announce that it has entered into a definitive agreement to merge with Whitlock, an existing portfolio company of Marlin Equity Partners (“Marlin”), a global investment firm with over $6.7 billion of capital under management. The two leading digital workplace service providers will combine under AVI-SPL to offer customers best-in-class, end-to-end technology management and support solutions for customers globally. The transaction is subject to customary closing conditions and is expected to close in the first quarter 2020. In conjunction with the merger, Marlin will become the majority shareholder, with H.I.G. Capital coinvesting through a minority equity stake.

The merger will combine two like-minded, customer-centric companies with a cultural passion for providing innovative digital workplace services that bring people together and improve business outcomes. Together, AVI-SPL and Whitlock will provide organizations around the world comprehensive technology programs that encompass strategic design standards, global procurement, accelerated deployment, management capabilities, as well as a thoughtful, continuous improvement process.

“This is an incredibly exciting new chapter for our company, our employees, and our customers,” said John Zettel, CEO of AVI-SPL. “AVI-SPL and Whitlock have always shared a mutual admiration and respect for one another due to our similar passion for innovation and commitment to providing world-class customer experiences. Combining these strengths along with our talented employees, strong global partnerships, and worldwide resources will ensure we continue to deliver the very best experience for our local and global customers undergoing digital transformations.”

Upon closing, current Whitlock customers will have access to AVI-SPL’s 24/7 Global Services Operation Centers, as well as new remote management and monitoring capabilities provided by AVI-SPL’s proprietary Symphony offering. The combination will also form the industry’s most certified team of engineers and technicians that are uniquely capable of offering organizations valuable insight and expertise for their vital technology deployments.

“The unification of our talented, passionate teams, as well as our local and global resources, will drive significant value to our customers and employees,” said Whitlock CEO Doug Hall. “Together we are delivering exactly what our customers have been seeking – comprehensive technology management and sustainable support solutions that enhance the end-user experience, increase technology adoption and usage, and improve business outcomes. This is an exciting time for our employees, our partners, and our customers.”

Alex Beregovsky, a managing director at Marlin, added, “The digital workplace services industry has an incredible amount of untapped potential. The combined company significantly benefits from deeper resources, broader technology expertise and enhanced local presence. We look forward to partnering with the AVI-SPL and Whitlock teams to help them fully reach their potential and ensure customer success around the world.”

For more information on AVI-SPL, visit AVISPL.com.

About AVI-SPL

AVI-SPL is a digital workplace services provider that works with organizations globally to improve team collaboration and unlock new business value. The largest provider of collaboration technology solutions, which includes its award-winning managed services, AVI-SPL’s highly-trained team works hand-in-hand with organizations worldwide – including over 80% of Fortune 100 companies – to strategize, design, deploy, manage and support AV and UC solutions that are simple-to-use, scalable, serviceable, and measurable to ensure business objectives are achieved. Visit AVISPL.com to learn more, or connect with AVI-SPL on Twitter and LinkedIn.

About Whitlock
Whitlock is a provider of audiovisual (AV) and video collaboration (VC) solutions. The company’s primary services include strategic planning, roadmap consulting, enterprise management, workplace integration and managed support. Additional expertise includes “as a service” (aaS) opportunities as well as integrated design and deployment of furniture, surroundings, technologies and tools through their partnership with Herman Miller. Whitlock teams serve customers across a wide variety of industries, including the financial, high-tech, energy, healthcare, higher education, legal and federal government sectors. Whitlock delivers its solutions through the Global Presence Alliance, a global network of 30 leading AV and VC companies that span six continents and employ thousands of AV and VC professionals. Founded in 1956, Whitlock is headquartered in Richmond, VA with additional offices across the U.S. For more information, please visit www.whitlock.com.

About Marlin Equity Partners     

Marlin Equity Partners is a global investment firm with over $6.7 billion of capital under management. The firm is focused on providing corporate parents, shareholders and other stakeholders with tailored solutions that meet their business and liquidity needs. Marlin invests in businesses across multiple industries where its capital base, industry relationships and extensive network of operational resources significantly strengthen a company’s outlook and enhance value. Since its inception, Marlin, through its group of funds and related companies, has successfully completed over 160 acquisitions. The firm is headquartered in Los Angeles, California with an additional office in London. For more information, please visit www.marlinequity.com.

 

Media Contact:
Nathan Legg

Public Relations Manager | AVI-SPL
Mobile: +1 (813) 956-6029
Email: Nathan.Legg@avispl.com

AVI-SPL Launches Symphony v4.9, Accelerating Deployment and Improving User Experience of Monitoring and Control of Collaboration Environment

Award-winning AVI-SPL Symphony saves the meeting for users of workplace technology

TAMPA, Fla. – February 4, 2020 –  AVI-SPL, the leading digital workplace services provider for organizations globally, today announced the launch of Symphony v4.9. With a focus on deployment acceleration and more intuitive user experience design, Symphony v4.9 enables organizations around the world to proactively monitor and control their collaboration technology estate quicker and easier.

AVI-SPL Symphony provides access to integrated end-to-end workflows, intuitive single-pane view, and increases actionable business intelligence. With additional insight on audiovisual (AV) and unified communications (UC) device performance, as well as the employee experience, Symphony v4.9 will help organizations make more informed decisions regarding their meeting room technology, ultimately increasing the usage and adoption of their investments.

With a single-pane view into its clients’ collaboration estate, AVI-SPL Symphony v4.9 will bring customers a single entity for onboarding devices, rooms, and locations. This includes uploading from an external spreadsheet, ability to conduct a mass change prior to import, perform a mass update post import, and device specific properties. This functionality will also aid in conflict resolution of data. As an enhancement to the Symphony Crestron Controller Module, allowing for monitoring of devices downstream from the controller, AVI-SPL Symphony will also automatically import devices managed by that controller.

“Symphony saves the meetings and ensures a positive user experience,” explained Frank Mehr, senior vice president of technology enabled services at AVI-SPL. “You can have all the latest and greatest technology available but if your users struggle, productivity and collaboration will suffer. Symphony helps organizations be proactive and makes sure that does not happen.”

The latest version also features a redesigned Room Details View, enhancing its user experience for technical personnel relying on Symphony. With favorites, sliders, drop-downs, and more, controlling room technology will be even easier with Symphony, bringing a more natural workflow to meeting production and improving the meeting experience.

According to a recent study conducted by market research and consulting firm Forrester, conference room utilization increased 20 percent for large enterprise organizations partnering with AVI-SPL. Forrester also found these organizations, on average, saved approximately 122,500 hours by accelerating meeting start times and increased their productivity value by $11.9 million over a three-year period due to an improved user experience.

AVI-SPL Symphony is available to organizations as part of AVI-SPL’s managed services, offering remote support 24/7 from its four Global Service Operations Centers, or as Symphony as a Service, allowing organizations to utilize their own internal technical resources.

AVI-SPL Symphony v4.9 will be demonstrated during ISE2020 in Amsterdam this month at booth #11-C155. Attendees can use AVI-SPL’s ‘VIP’ code (912672) for free entry into the show.

To learn more about AVI-SPL Symphony visit AVISPL.com/symphony.

About AVI-SPL

AVI-SPL is a digital workplace services provider that works with organisations globally to improve team collaboration and unlock new business value. The largest provider of collaboration technology solutions, which includes its award-winning managed services, AVI-SPL’s highly-trained team works hand-in-hand with organisations worldwide – including over 80% of Fortune 100 companies – to strategise, design, deploy, manage and support AV and UC solutions that are simple-to-use, scalable, serviceable, and measurable to ensure business objectives are achieved. Visit AVISPL.com to learn more, or connect with AVI-SPL on Twitter and LinkedIn.

Media Contact:
Nathan Legg

Public Relations Manager | AVI-SPL
Mobile: +1 (813) 956-6029
Email: Nathan.Legg@avispl.com

Digital Workplace Services Provider AVI-SPL Acquires Digital Video Networks, Bolsters Presence in Southwest U.S. Region

AVI-SPL adds four new locations to global team, enhancing local support for customers worldwide

TAMPA, Fla. – July 23, 2019 – AVI-SPL, a leading digital workplace services provider for organizations globally, today announced the acquisition of Digital Video Networks, (DVN) a top audiovisual (AV) and unified communications (UC) provider in the southwestern United States. A continuation of the company’s strategic growth plan, the merger will further strengthen AVI-SPL’s market leadership with additional talent and resources in a growing region while expanding the company’s leading global support and services delivery capabilities to current and prospective customers.

Headquartered in Scottsdale, Ariz., with three other locations in Tucson, Ariz., Albuquerque, N.M., and Salt Lake City, Utah, DVN has established itself as a trusted AV and UC services provider to many of the region’s most renowned organizations. Since it was founded in 2008, DVN has successfully delivered over 1,800 projects to its clients in the corporate enterprise, government, healthcare, and higher education sectors throughout the southwest.

“Our goal is to be wherever our customers need us, whenever they need us, to meet their digital services goals,” said John Zettel, CEO of AVI-SPL. “With DVN joining AVI-SPL, we’re adding a tremendously talented team of professionals who share our customer-centric approach. We’re looking forward to strengthening our local presence in the Southwest and enhancing the experience for our multi-locational customers looking to standardize their technology company-wide.”

Digital Video Networks co-founder Bill Blair added, “The decision to join AVI-SPL made perfect sense for our customers and employees. With the incredible growth we’re seeing in the area, both will enjoy the added resources and services AVI-SPL provides from a local and global level, ensuring we remain the southwest region’s most trusted and most capable technology provider for organizations undergoing digital transformation. It’s a perfect match at the ideal time.”

Over the past decade, AVI-SPL’s global reach has encompassed over 70 thousand projects in more than 80 countries worldwide. With the acquisition finalized, DVN customers will immediately have access to AVI-SPL’s global solutions, including 24/7 coverage from four Global Services Operations Centers and proactive monitoring and management capabilities via Symphony, AVI-SPL’s industry-leading meeting and user experience management platform. The patented Symphony technology enables AVI-SPL to proactively assess the health and usage of customer meeting environments and video networks worldwide, ensuring an optimal user experience which leads to better business outcomes and maximum value creation.

“We’re looking forward to sharing the news of our added resources and capabilities to our customers,” added Blair. “We expect they’ll be as thrilled as we are!”

About AVI-SPL

AVI-SPL is a digital workplace services provider that works with organizations globally to improve team collaboration and unlock new business value. The largest provider of collaboration technology solutions, which includes its award-winning managed services, AVI-SPL’s highly-trained team works hand-in-hand with organizations worldwide – including over 80% of Fortune 100 companies – to strategize, design, deploy, manage and support AV and UC solutions that are simple-to-use, scalable, serviceable, and measurable to ensure business objectives are achieved. Visit AVISPL.com to learn more, or connect with AVI-SPL on Twitter and LinkedIn.

About Digital Video Networks

DVN’s Mission is to design, install and support Audio, Video, and Data Collaboration/Presentation Systems for our clients in the Southwest U.S. With industry experts across four locations in Arizona, New Mexico, and Utah, DVN provides organizations with the top technology solutions to improve company performance and results.

Media Contact:
Nathan Legg

Public Relations Manager | AVI-SPL
Mobile: +1 (813) 956-6029
Email: Nathan.Legg@avispl.com

InfoComm 2019: AVI-SPL Symphony 4.7 Enhances Digital Workplace Experience with Actionable Business Intelligence

Digital workplace services provider, AVI-SPL, will unveil the latest version of its patented Symphony user experience management application at InfoComm 2019

TAMPA, Fla. – June 11, 2019 – Taking aim at further improving the digital workplace experience, AVI-SPL, the leading digital workplace services provider for organizations globally, will launch Symphony 4.7 this week at InfoComm 2019. The latest installment of the technology services provider’s patented user experience management application, Symphony 4.7 is highlighted by its increased business intelligence and actionable analytics.

With Symphony, AVI-SPL’s Global Service Operations team,  or its customer’s internal IT department, can track and collect vital information like ticket priority, room utilization, attendance tracking, as well as device activity and health to optimize the user experience.

“Symphony is designed to enhance the employee and guest experience in today’s digital workplace,” said Laurie Berg, AVI-SPL’s director of product management. “The addition of these actionable analytics will provide organizations with the vital data they need to make more informed and accurate business decisions. We’re very excited for our customers to begin seeing and utilizing these significant metrics.”

According to a study conducted by Forrester Research titled, “Total Economic Impact of AVI-SPL’s Digital Workplace Solutions,” AVI-SPL – utilizing Symphony and its services team – were able to increase its customers’ conference room utilization by 20 percent, reduce total cost of ownership by 60 percent, and increase productivity value capture by $11.9 million over a three year period for typical large enterprise organizations. The common factors included technology that was reliable and easy-to-use, diminishing the time wasted attempting to start a meeting, and ultimately improving the meeting room experience for all participants.

Additional benefits included in Symphony 4.7 Upgrade:

    • Integrated end-to-end collaboration workflow: Expanded integration with leading cloud services partners, providing visibility to all meeting resources, like scheduling and service ticketing, on a single platform.
    • Expanded adapter library: Streamlined integration with leading collaboration technology manufacturers’ devices, data aggregators, and controllers
    • Broadened focus on proactive monitoring: Guarantee a great user experience by ensuring high-quality performance. Conduct adhoc sweeps of devices per room, location, or account to quickly see which rooms are “ready”, have “warnings”, or are “not ready”, access tickets via the room view or ticket map view, and take appropriate action.

Berg added, “AVI-SPL’s main goal with Symphony is to simplify user engagement, improve meeting success, and create better business outcomes for a successful digital workplace strategy. With Symphony 4.7, we believe we’re accomplishing that.”

Check out a live demonstration of Symphony 4.7 at AVI-SPL Booth #3852 at InfoComm 2019 in Orlando from Wednesday, June 12 through Friday, June 14.

To learn more about AVI-SPL and Symphony, visit AVISPL.com.

About AVI-SPL

AVI-SPL is a digital workplace services provider that works with organizations globally to improve team collaboration and unlock new business value. The largest provider of collaboration technology solutions, which includes its award-winning managed services, AVI-SPL’s highly-trained team works hand-in-hand with organizations worldwide – including over 80% of Fortune 100 companies – to strategize, design, deploy, manage and support AV and UC solutions that are simple-to-use, scalable, serviceable, and measurable to ensure business objectives are achieved. Visit AVISPL.com to learn more, or connect with AVI-SPL on Twitter and LinkedIn.

 

Media Contact:
Nathan Legg

Public Relations Manager | AVI-SPL
Mobile: +1 (813) 956-6029
Email: Nathan.Legg@avispl.com

Digital Workplace Services Provider AVI-SPL Wins Multiple SAMA Excellence Awards, Recognizing its Global Account Management Program

The Strategic Account Management Association (SAMA) honored AVI-SPL with its awards for Outstanding Young SAM Program of the Year and Best Process to Quantify and Monetize Customer Value Solutions 

TAMPA, Fla. – March 18, 2019 – AVI-SPL, the leading digital workplace services provider for organizations globally, was honored today with two 2019 SAMA Excellence Awards, recognizing its Global Account Management (GAM) program for its ability to produce new levels of growth and profitability for AVI-SPL customers. Presented by the Strategic Account Management Association (SAMA), the awards achieved by AVI-SPL include Outstanding Young SAM Program of the Year, and, Best Implementation of a Disciplined Process to Quantify and Monetize Specific Customer Value Solutions.

Each award focused on how AVI-SPL implemented its new GAM program, which was formally invested in and launched in 2018, to create more value and profit for its multinational customers through a methodology that delivers enhanced strategy and planning, along with an enhanced global program management leveraging AVI-SPL’s vast global resources. As a result, AVI-SPL has helped its initial designated global accounts within the program to maximize value by guiding standards, evaluating strategy and solutions, and ultimately enabling superior user experiences. This is achieved by making technology integrated into the digital workplace easy-to-use and trackable through useful data, all while providing consistent and reliable delivery worldwide. In its inaugural year, the GAM program customers realized consistent and ongoing improved key performance indicators, including in some cases, up to a 20 percent increase in conference room utilization and reduced real estate cost, according to market research firm Forrester Research. This has led to broader strategic partnerships with AVI-SPL, as these customers focus on their global digital workplace needs.

“[AVI-SPL’s Global Account Management program] is a great example of how SAM programs should be designed and implemented: build with a subset of your most strategic relationships, and demonstrate the program approach through best practices,” said Michael Stevens, president and CEO of the consultancy firm Simplexity Group, and one of the judges on the SAMA Awards panel. “The rate in which these highly selective accounts have grown with AVI-SPL in its initial year proves the strategy, program design/concept, approach and results are there. I felt customer-centricity throughout this application, and I rated [it] accordingly.”

GAM designation provides each customer in the program with a dedicated and empowered team to work hand-in-hand throughout their lifecycle journey, from the strategy/planning/design phases through ongoing operational support, with AVI-SPL. All team members are enabled to deliver on AVI-SPL’s global commitment to consistency and world-class experience through customer-specific playbooks created to ensure everything is done the “Customer Way.”

“The GAM program has played a significant part in AVI-SPL’s multinational customers’ successes as they look to technology to improve their global workforce’s communication, culture, and performance,” said Joe Laezza, senior vice president of global accounts for AVI-SPL. “We are proud of the achievements in the program’s inaugural year, grateful for the recognition by SAMA, and most importantly, credit our outstanding team for their knowledge and passion to deliver on our vision, and mission to meet our customers’ digital workplace needs around the globe.”

Past SAMA Excellence Award winners include Johnson Controls, IBM, 3M, American Express, Adobe, DHL, Xerox and dozens more.

Learn more about AVI-SPL’s at AVISPL.com.

About AVI-SPL
AVI-SPL is a digital workplace services provider that works with organizations globally to improve team collaboration and unlock new business value. The largest provider of collaboration technology solutions, which includes its award-winning managed services, AVI-SPL’s highly-trained team works hand-in-hand with organizations worldwide – including over 80% of Fortune 100 companies – to strategize, design, deploy, manage and support AV and UC solutions that are simple-to-use, scalable, serviceable, and measurable to ensure business objectives are achieved. Visit AVISPL.com to learn more, or connect with AVI-SPL on Twitter and LinkedIn.

About SAMA
The Strategic Account Management Association (SAMA) introduces tools and methods to companies who wish to forge closer relationships with their most critical strategic customers. SAMA is dedicated to enabling companies to become indispensable to their strategic accounts through results-driven training and certification, exclusive research that identifies new and valuable trends, conferences and symposia, and access to our global community of world-class companies.

SAMA members include many of the world’s most respected and recognizable B2B companies, including IBM, Siemens, Pfizer, 3M, DHL, Zurich and many more. Since 1966, SAMA has recognized companies for outstanding achievement in strategic customer management through its SAMA Excellence Awards™.

 

Media Contact:
Nathan Legg
Public Relations Manager | AVI-SPL
Mobile: +1 (813) 956-6029
Email: Nathan.Legg@avispl.com

AVI-SPL Appoints Marko Joka New Middle East Service Manager

Joka joining AVI-SPL’s global services team will enhance the digital services provider’s operational capabilities in the region

DUBAI – February 6, 2019 – AVI-SPL, the leading digital workplace services provider for organizations globally, today announced the appointment of Marko Joka as its new service manager in the Middle East.

Joka brings to AVI-SPL over 15 years of project and service management experience. Most recently the regional manager for Electrosonic in the Middle East the previous seven years, Joka successfully developed and managed service operations to ensure projects remained on schedule, as well as timely preventive and emergency maintenance. At AVI-SPL, Joka will apply these skills to help bolster the company’s award-winning managed services and enhance its operational capabilities within the Middle East region.

“We are thrilled to welcome Marko to our already outstanding Global Services team,” said Phil Marlowe, managing director for AVI-SPL Middle East. “Adding his knowledge, dedication, and track record of success will assist AVI-SPL to better serve our new and existing customers in the region.”

“It is exciting to be joining the top global digital workplace services provider in AVI-SPL,” added Joka. “I am looking forward to providing my expertise to further enhance this world-class organization.”

Joka received a Master’s degree in Electrical Engineering – Communications at the University of Belgrade in Serbia, and is CTS and PMI certified. He will join AVI-SPL at ISE 2019 this week from Stand #11-C155, greeting current and prospective clients to discuss their digital workplace needs.

For more information on AVI-SPL at ISE, visit AVISPL.com/ISE2019

About AVI-SPL

AVI-SPL is a digital workplace services provider that works with organizations globally to improve team collaboration and unlock new business value. The largest provider of collaboration technology solutions, which includes its award-winning managed services, AVI-SPL’s highly-trained team works hand-in-hand with organizations worldwide – including over 80% of Fortune 100 companies – to strategize, design, deploy, manage and support AV and UC solutions that are simple-to-use, scalable, serviceable, and measurable to ensure business objectives are achieved. Visit AVISPL.com to learn more, or connect with AVI-SPL on Twitter and LinkedIn.

Media Contact:
Nathan Legg

Public Relations Manager | AVI-SPL
Mobile: +1 (813) 956-6029
Email: Nathan.Legg@avispl.com

AVI-SPL Launches Symphony as a Service, Empowering Organizations to Monitor and Manage Collaboration Spaces and Devices

Organizations can now provide the benefits of Symphony to their internal AV and unified communications support personnel

TAMPA, Fla. – January 29, 2019 – AVI-SPL, the leading digital workplace services provider for organizations globally, today formally announced the launch of its Symphony as a Service (SYaaS) offering, providing an alternative consumption model for organizations to conduct proactive monitoring and management of their collaboration estate via Symphony.

With over ten years of research and development labor invested, AVI-SPL Symphony has been the cornerstone of the company’s award-winning managed services platform, with thousands of devices worldwide under management to ensure optimal functionality at all times for end users. The newly launched SYaaS model will power self-performing organizations by enabling integrated collaboration workflows, providing a single pane view into the supporting technology estate, and delivering real-time, actionable business intelligence around network performance, room utilization, device functionality, and usage trends.

“Accountability for the meeting room has historically been compartmentalized between video conferencing and audiovisual management applications,” said Tim Riek, senior vice president of services at AVI-SPL. “With Symphony now unbundled from the company’s managed services program and available on a subscription basis, AVI-SPL is unlocking the potential for all organizations to integrate a disparate application topology, have one lens into all deployed collaboration technologies, and enhance the return on its technology investment,”

Today AVI-SPL Symphony is powering global organizations in the enterprise, healthcare, financial services, as well as higher education market. RMIT, a university of technology and design with campuses in Australia, Southeast Asia, and Spain, is among those who entrust AVI-SPL’s Symphony as a Service to maintain the health of its AV and UC systems and ensure a positive classroom experience.

“Since the implementation of Symphony, RMIT’s audiovisual services, have been able to become more efficient and increase the student and staff experience,” said Tim Sullivan, Senior Manager of Operations, Learning, Teaching, and Research at RMIT. “[Symphony] is something that I wish we had a number of years ago.”

For more information on the AVI-SPL Symphony as a Service offering, please visit https://avispl.com/symphony/

Attendees at ISE 2019 in Amsterdam can visit AVI-SPL’s stand #11-C155 to see live demonstrations of Symphony scheduled each day of the show.

About AVI-SPL

AVI-SPL is a digital workplace services provider that works with organizations globally to improve team collaboration and unlock new business value. The largest provider of collaboration technology solutions, which includes its award-winning managed services, AVI-SPL’s highly-trained team works hand-in-hand with organizations worldwide – including over 80% of Fortune 100 companies – to strategize, design, deploy, manage and support AV and UC solutions that are simple-to-use, scalable, serviceable, and measurable to ensure business objectives are achieved. Visit AVISPL.com to learn more, or connect with AVI-SPL on Twitter and LinkedIn.

Media Contact:
Nathan Legg

Public Relations Manager | AVI-SPL
Mobile: +1 (813) 956-6029
Email: Nathan.Legg@avispl.com

AVI-SPL Named “Best Newcomer – Americas” by Videxio

Videxio Partner Summit award recognizes AVI-SPL for outstanding growth in customer revenue and pipeline

TAMPA, Fla. — October 19, 2018 – AVI-SPL, a global service provider specializing in communications and collaboration technology, was recognized today at Videxio’s 2018 Global Partner Summit in Oslo, Norway. AVI-SPL received the award as Best Newcomer for the Americas region, building on the excellent field sales engagement, pipeline development, and early sales success in the first year of partnering with Videxio.

“We are thrilled to honor AVI-SPL for its early success as a Videxio partner,” said Lauren Eustace, Videxio director of channel sales, Americas. “The AVI-SPL team truly understands the value of cloud-based communications and has been very quick to embrace and promote the service to their customers. We look forward to continuing to build a successful relationship between our companies.”

“ We are appreciative of this recognition. With AVI-SPL Symphony VCaaS service powered by Videxio, we have the ability to help customers migrate to the cloud for their video collaboration, especially with older video systems,” said Chris Bottger, AVI-SPL’s vice president of service offerings development. “Our goal is to help our customers achieve their business outcomes by delivering a global experience second to none. This partnership opens up the opportunity to integrate our AVI-SPL Symphony management platform to deliver new experiences previously not possible”

The AVI-SPL Symphony VCaaS service powered by Videxio today connects customers in more than 195 countries and 12,000 cities to deliver simple, reliable video meetings from anywhere. This includes a flexible video meeting service, a global cloud network to host video endpoints, and interoperability gateways for Skype for Business and Google Hangouts Meet. Learn more at AVISPL.com.

About AVI-SPL

AVI-SPL is a global business partner providing AV and UC technology solutions and award-winning managed services to create vibrant, collaborative experiences and transformative innovations. With the industry’s most certified experts, AVI-SPL’s highly-trained team works hand-in-hand with organizations worldwide to strategize, design, deploy, manage and support AV and UC solutions that improve business outcomes through enhanced employee and customer experiences. Visit AVISPL.com to learn more, or connect with AVI-SPL on Twitter and LinkedIn.

About Videxio

Videxio is a cloud video and collaboration provider that makes business communication easy, fun, and productive. Our video meeting and calling service seamlessly connects devices and users through the cloud for professional videoconferencing. Built on a dedicated global video network, Videxio is interoperable with video systems, extends the reach of Skype for Business, and offers live streaming and recording. Learn more at Videxio.com.

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