Leading market research and consulting firm declares, “AVI-SPL reigns superior in the managed video conferencing services market”
TAMPA, Fla. – November 7, 2016 – AVI-SPL, the global leader in AV systems integration and collaboration solutions, has been recognized with the 2016 North American Managed Video Conferencing Services Company of the Year award by leading market research firm Frost & Sullivan.
According to Frost & Sullivan, the firm’s analysts independently consider two key matrices during the evaluation process: customer impact and visionary Innovation/performance. Scoring the highest marks in the managed services market for each category, AVI-SPL exceeded crucial benchmarking criteria, including: implementation of best practices guaranteeing a consistent level of success, price/performance value, customer purchase and ownership experience, brand equity, and customer service experience.
“This is an incredible honor for our company and validation of AVI-SPL’s position as the digital workplace transformation leader,” said AVI-SPL CEO John Zettel. “It is a testament to our team’s strategic innovation and performance to be viewed in such high regard by Frost & Sullivan’s expert analysts, and especially by our customers.”
AVI-SPL also excelled regarding its ability to address a wide range of customer needs, said Frost & Sullivan, who cited the Company of the Year’s established portfolio of managed services as “very much aligned with the predominant needs of enterprise users.”
AVI-SPL’s globally deployed managed video conferencing services include: around-the clock remote managed services; end-to-end management of video conferencing including on premise deployments, on-site management, and private hosting of its customer’s infrastructure; and its one-of-a-kind Symphony platform and Unify ME VMR, a Virtual Meeting Room service.
Symphony monitors and manages a company’s quality of meeting experience, providing scheduling capabilities, actionable analytics on usage and signal quality, a global view of conferencing estate, and simple integration with other applications like Microsoft Exchange. The multi-tenant Unify ME VMR service simplifies cloud migration for customers while solving critical industry challenges, such as native interoperability for Microsoft Skype for Business.
“AVI-SPL is a leading provider in offering a new class of video conferencing solutions, which are not only affordable to deploy in every meeting space but also make the experience simple and reliable,” Frost & Sullivan said in a statement. “While the overall AV integration industry has gone through a major upheaval, AVI-SPL has been able to grow successfully by balancing its core systems integration business with a keen focus on investing in a broad range of next generation collaboration software and services. Frost & Sullivan is proud to recognize AVI-SPL with the 2016 North American Managed Video Conferencing Services Company of the Year Award.”
AVI-SPL designs, builds, integrates, and supports systems and environments that enable communication and collaboration. AVI-SPL has highly trained and certified system engineers in offices throughout the United States, Canada, and EMEA in addition to an international network of solution providers in 30 countries. Visit avispl.com for more information or connect with AVI-SPL on Twitter, Facebook and LinkedIn.