AVI-SPL Welcomes You to ISE 2018

AVI-SPL is a global systems integrator that designs, builds, integrates, and supports a wide array of unified communications and collaboration solutions for all types of organizations.

Find us at booth 11-B130 Let’s meet at the show

Not registered yet? Use AVI-SPL code 912672 when you register for ISE 2018.

Schedule

Date:
Tuesday, 6 February

Room:
D204

Time:
10:00 a.m. - 11:30 a.m.

Understanding the User Experience: What Makes Technology User Friendly?

John Lockwood, AVI-SPL Technical Director, EMEA.

You can improve the use and productivity of integrated systems through thoughtful user experience design. This session will explore specific ways to improve user experience with technology. We'll examine examples of good and bad user experiences from automation programming, graphic design, and system design. Along the way, we'll dispel common misconceptions about user interface programming and discuss how to leverage existing behaviors to create seamless user experiences.


Date:
Tuesday, 6 February

Room:
Booth 11-B130

Time:
10:30 a.m. & 2:00 p.m.

Managed Services Demos

Twice a day, AVI-SPL experts will demonstrate Unify ME Symphony, our managed services platform.


Date:
Tuesday, 6 February

Room:
Unified Communications Theater

Time:
2:00 p.m. - 2:30 p.m.

Why a Digital Collaboration Strategy Creates Value

Danny Rogers, VP of Global Channels, AVI-SPL.

Based on insights from industry leading companies across all markets, find the four keys to creating value from investment in digital collaboration and the digital workplace. Learn about how successful programs center around user experience with strategic models to design, deploy, embed, and measure UCC technology as a crucial business enabler.


Date:
Tuesday, 6 February

Room:
Booth 1-Q35

Time:
4:00 p.m.

InAVate video: “Could the IoT be a driver for AV technology going forward?”

Danny Rogers, VP of Global Channels, AVI-SPL.

 


Date:
Tuesday, 6 February

Room:
Booth 11-B130

Time:
4:00 p.m. - 4:30 p.m.

So, What is the Way Forward for Video Communications and Collaboration?

Qumu

The march toward integrated enterprise video solutions continues, driven by standards (eg. MiFID II and GDPR) for increased security, scrutiny and consistency of communications along with faster communications to employees, partners and customers. So, what is the way forward for video communications and collaboration?

Join Qumu for this informative session as we share how to:

  • Prepare for the growing issues around managing, finding & delivering large volumes of video content across the enterprise network
  • Keep employees engaged while meeting the increasing regulations that affect video communications
  • Video-enable everything digital

Date:
Tuesday, 6 February

Room:
Booth 11-B130

Time:
4:30 p.m.

Meet and Greet with AVI-SPL Executives

Join us for a reception with AVI-SPL executives – including U.K. Managing Director James Shanks, and CEO John Zettel. Stay for a chat and meet our team while enjoying our selection of wine, beer and spirits.


Date:
Wednesday, 7 February

Room:
Booth 11-B130

Time:
10:30 a.m. & 2:00 p.m.

Managed Services Demos

Twice a day, AVI-SPL experts will demonstrate Unify ME Symphony, our managed services platform.


Date:
Wednesday, 7 February

Room:
Booth 11-B130

Time:
11:30 a.m. - 12:00 p.m.

So, What is the Way Forward for Video Communications and Collaboration?

Qumu

The march toward integrated enterprise video solutions continues, driven by standards (eg. MiFID II and GDPR) for increased security, scrutiny and consistency of communications along with faster communications to employees, partners and customers. So, what is the way forward for video communications and collaboration?

Join Qumu for this informative session as we share how to:

  • Prepare for the growing issues around managing, finding & delivering large volumes of video content across the enterprise network
  • Keep employees engaged while meeting the increasing regulations that affect video communications
  • Video-enable everything digital

Date:
Wednesday, 7 February

Room:
Booth 1-Q35

Time:
3:00 p.m.

InAVate video: “Are AV systems getting so intelligent that service contracts aren’t necessary anymore?”

James Shanks, Managing director, EMEA, AVI-SPL.


Date:
Thursday, 8 February

Room:
Booth 11-B130

Time:
10:30 a.m. & 2:00 p.m.

Managed Services Demos

Twice a day, AVI-SPL experts will demonstrate Unify ME Symphony, our managed services platform.


Date:
Thursday, 8 February

Room:
Booth 11-B130

Time:
11:30 a.m. - 12:00 p.m.

So, What is the Way Forward for Video Communications and Collaboration?

Qumu

The march toward integrated enterprise video solutions continues, driven by standards (eg. MiFID II and GDPR) for increased security, scrutiny and consistency of communications along with faster communications to employees, partners and customers. So, what is the way forward for video communications and collaboration?

Join Qumu for this informative session as we share how to:

  • Prepare for the growing issues around managing, finding & delivering large volumes of video content across the enterprise network
  • Keep employees engaged while meeting the increasing regulations that affect video communications
  • Video-enable everything digital

Date:
Friday, 9 February

Room:
Booth 11-B130

Time:
10:30 a.m. & 2:00 p.m.

Managed Services Demos

Twice a day, AVI-SPL experts will demonstrate Unify ME Symphony, our managed services platform.


Date:
Friday, 9 February

Room:
Commercial Solutions Theater

Time:
10:30 a.m.

AV Mag panel: “Reinvigorating the retail environment”

James Shanks, Managing director, EMEA, AVI-SPL.

In the last millennium, it was the amount of retail space that differentiated a retailer from its competition. Today, it's the buying experience; in-store or online and increasingly, via mobile. The technology is there, in smart stores, whether you see it or not. Either designed to be explicit and in your face like an interactive touchscreen mirror in a fitting room which helps you select the clothes that you want to try on, or the implicit technology constantly whirring away in the background working out where you are, what you want (or need, or didn't even know you needed), streamlining operations, improving margins and most importantly, enhancing the guest experience. So, which solutions are worth investing in? Where's the innovation? Are we in danger of overdoing the impact of technology as customers begin to suffer from digital blindness? Should we be refining the customer experience and examining the process of how we engage the buyer? How do you design your retail space effectively? (strategy, budget, planning and implementation). 'The customer experience': what is it and how do you create it? How is virtual and augmented reality impacting retail? 'AV technology': what's available, how long will it last, what's next?

 

See how Unify ME Symphony plays in your workplace

Experience our Symphony Management Platform demo, and see how we monitor and manage your AV, video, and unified communications and collaboration systems; run diagnostics on those systems; launch your video calls; and handle the way your meetings are organised, monitored, and managed. We’re the only service provider that uses manufacturer products and our own tools to manage your environment and deliver actionable analytics.

Stop by Our Booth 11-B130 for a Symphony Demonstration

Scheduled demos are at 10:30 a.m. and 2 p.m., every day of the show

Learn more

AVI-SPL Team

JOHN ZETTEL
CHIEF EXECUTIVE OFFICER, AVI-SPL

As Chief Executive Officer, John Zettel’s role is to shape the direction of AVI-SPL, its competitive nature, and its ability to provide the best video communications solutions and managed services. He works with the executive leadership to develop goals, plans and policies for AVI-SPL.

John joined AVI as chief financial officer in 2000, managing the financial position of the company and supervising contract operations. Prior to AVI, he spent four years as chief financial officer with Jordan Nicholas & Elliot, Inc. He began his career at Deloitte & Touche as a senior auditor. John is a certified public accountant in the State of Florida and a member of the Florida Institute of Certified Public Accountants.

JAMES SHANKS
MANAGING DIRECTOR, EMEA

As Managing Director of EMEA, James has led AVI-SPL in Europe from inception through to the current day. Since joining the AV industry over 20 years ago, he has enjoyed building a working knowledge of systems and solutions designs that have developed dramatically in those two decades.

Recognising the wide breadth of services and capabilities that AVI-SPL provides across the globe, James set about to create a “best in class” team by attracting a vast array of experienced, well trained, capable and motivated people.

The success of the EMEA HQ has led James’ team to take on the responsibility of all projects outside of the Americas on behalf of AVI-SPL clients and partners, and led to a second-year performance more than doubling the opening year’s activities.

DANNY ROGERS
VP OF GLOBAL CHANNELS

Daniel has 30 years of sales and sales management experience within the video, audio visual, voice, and collaboration markets. He is a former managing director of a UK-based Cisco Gold partner, and has run and managed businesses of all sizes, from global manufacturing vendors to start-ups. He also has vast experience with system integrators and distribution channels within the technology sectors.

Daniel is experienced in high-level, consultative solution selling involving the implementation of complex collaboration products and services. He has strong negotiation skills gained in highly competitive commercial environments.

Daniel has been with AVI-SPL for over 5 years and has global responsibility for the Channel partner business. He is one of the founding members of the AVI-SPL limited business in EMEA.

ROBERT LEARMOUTH
VP, SERVICE OPERATIONS

Rob has been working in the Services sector of the AV industry for 15 years. Rob started out as an AV technician in a corporate bank in London, becoming a team leader of nine staff within a five-year period before moving on to manage a larger team and 24x5 VNOC at another London Bank for two years.

With AVI-SPL, Rob has developed the UK Services division by building local teams as part of a global approach to helpdesk and MSOC services, building a first-class field service team, and selling and winning Customer Care and onsite staffing contracts throughout the World.

Rob oversees our global onsite staffing business and has built a team and a new approach so that we deliver first-class service to our clients.

JOHANNES STEHR
AVI-SPL GENERAL MANAGER, FRANKFURT OFFICE

Johannes Stehr’s experience as an AV industry veteran has prepared him well for his newest responsibilities: to lead and build AVI-SPL’s expansion into Germany. After serving in the German military, Johannes began his professional career with an AV services company as an on-site manager directing installation projects in 5-star hotels.

Before joining AVI-SPL, he spent eight years in various management roles with tech company, and AVI-SPL Preferred Partner, Crestron. His awareness of what our German customers need, as well as the impressive team he continues to build, make Johannes a tremendous addition to AVI-SPL and our enterprise clients.

FRANK MEHR
SVP, TECHNOLOGY ENABLED SERVICES

Frank Mehr is an experienced technology leader with a proven track record at various senior level positions in both public and private companies, developing and leading the creation of innovative solutions and services. With over 20 years of hands-on management experience and over 30 years of hardware and software development experience, Frank is embedded in the advancement of communication technologies.

During his time at AVI-SPL, Frank has been responsible for the strategy and vision of both internal-facing and customer-facing technology. With a focus on the end-user, Frank bridges the needs of different constituents to create and deploy the tools and services required, without silos of information.

Joe Laezza
Sr. Vice President of Global Accounts

He has over 20 years of experience in the IT, collaboration technology, and telecommunication services industries. His background includes expertise in unified communications, collaboration solutions, IT managed services, driving go-to-market strategies, strategic partnerships, and client relationship management.

Prior to joining AVI-SPL, he served as president and CEO at Glowpoint, Inc. where he drove the transformation of the company from its legacy business in the video conferencing industry into a leading global provider of cloud and managed services.

John Lockwood
Technical Director, EMEA

John Lockwood works out of AVI-SPL’s London office and oversees systems integration for the company’s clients throughout the EMEA. He directs his team to ensure the highest level of quality is maintained through each project, from initial client contact to client handover.

John joined AVI-SPL in December 2012 as head of engineering. His technical aptitude is second to none: His certifications include Polycom, Crestron, Extron, AMX, and InfoComm Design School. He has successfully engineered many systems during his career and, prior to joining AVI-SPL five years ago, worked for Verrex Ltd, and Pacific Computers.

John shares his knowledge at industry events, including ISE 2017, where he was a panelist for the Unified Communications session “Driving Leadership for AV over IT.”

A special invitation to tour Plantronics Campus:
A Living Lab for Our Sound Solutions.
Hoofddorp, Netherlands.

We invite you to see Habitat Soundscaping in action and explore the award-winning Plantronics living lab of workplace solutions on the evening of February 7th and 8th, 2018.

RSVP Today


Agenda

  • Shuttle Departs RAI Amsterdam: 3:00PM
  • Live presentation - Biophilic design and the living lab experience: 4:00 p.m. - 5:00 p.m.
  • Office Tour: 5:00 p.m. - 6:00 p.m.
  • Cocktail Reception: 6:00 p.m. - 6:30 p.m.
  • Shuttle Arrival at RAI Amsterdam: 7:30 p.m.

More About AVI-SPL

AVI-SPL is the leading global services provider of AV, UC, and enterprise video solutions with award winning managed services - delivering engaging, digital experiences. We design, manage, and support technology strategy for our clients with offices throughout the U.S., Canada, and EMEA and with business partners in Asia and Australia.

  • Global delivery and service reach
  • 2,100+ employees in more than 44 offices
  • 50,000+ installations completed in 101 countries
  • 86% of Fortune 100 companies are our client
  • 11,000+ client service contracts
  • Top-level Cisco, Microsoft, Polycom, Crestron certifications

Let's Meet at the Show