How to create a scorecard to track your digital workplace value
When investing in your digital workplace collaboration solutions, it’s essential to have a measurement system in place to determine its value. In this guide, AVI-SPL’s customer advisory board (CAB) members share their insights to help you create a digital workplace scorecard.
Scorecard topics include:
- Creating a baseline for measuring future results
- Key performance indicators to track
- Critical quantitative and qualitative measurements
- How to calculate nine essential metrics
The guide also explores the importance of measuring employee feedback in public forums and social channels. CAB members also share how the employee experience score relates to your customer experience scores. Download the guide for full details.
Read “The How to Create a Scorecard to Measure the Value of Your Digital Workplace” guide now.