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Gartner Critical Capabilities for Meeting Solutions

employees using meeting room solutions capabilities to collaborate

Teams have been working from home for several months and likely have the audio and video meeting tools they need to connect online. However, use of new meeting solutions during the COVID-19 response generated security and employee privacy concerns.

In its “Critical Capabilities for Meeting Solutions” report, Gartner discusses solutions based on security, privacy, and other capabilities.

Security and user privacy capabilities now play a more significant role in organizations’ evaluation of meeting solutions across industries.

– Gartner “Critical Capabilities for Meeting Solutions” report

Insights to help you choose meeting solutions

Gartner notes that work-from-home meeting tools will endure after the pandemic, in part due to travel restrictions and limited in-person events. Now, application leaders can use this report to help evaluate solutions and select the options best suited to their teams’ long-term needs.

The report discusses each meeting solution based on the capabilities employees commonly use in online meetings, such as:

  • Internal collaboration
  • Learning and training
  • External presentation
  • Webinars
  • Work from home

Explore Gartner’s detailed summaries of 15 providers according each capability. Providers include Magic Quadrant Leaders Microsoft, Cisco, and Zoom, as well as Challenger Google, and more.

Complete the form to read the Gartner report now.

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Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Attribution: Critical Capabilities for Meeting Solutions, Tom Eagle, Adam Preset, Mike Fasciani, Brian Doherty, 13 October 2020

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