Global technology deployment and support
AVI-SPL will partner with your organization to deploy AV and unified communications technology solutions around the world. Our global technology deployment teams support centralized business decisions while our in-country support teams deliver localized solutions and service.
Managing technology at a global scale has always been complex. Now, more than ever, unified communications and collaboration technology is the force that holds your teams together, keeps your customers engaged, sparks innovation, and strengthens your business. AVI-SPL teams leverage their experience to deliver your technology solutions efficiently and effectively.
AVI-SPL is your single point of contact throughout the global technology deployment process.
Global hybrid workplace support
The current work environment has further expanded the need for digital enablement and virtual team collaboration. In AVI-SPL, you have a trusted guide who has the deep experience in global delivery of digital workplace solutions.
We design, deploy, and support your hybrid workplace technology worldwide. Our global deployment process includes best practices, scalable processes, and programmatic consultation.
Global capabilities powered by local support
AVI-SPL delivers where you need us, when you need us. Our employees and trusted providers support your global teams by leveraging local knowledge and market nuances such as cultural differences and currency rates.
Our teams work together with you across borders and time zones. Your project manager delivers clear communication to your global and local personnel throughout the deployment process.
- We create a consistent technology user experience around the world
- AVI-SPL team members live and work locally where you need us
- We have four multilingual global service operations centers
- Our staff works out of 57 worldwide offices
Global deployment RFP experience
When responding to a global deployment RFP, AVI-SPL account managers engage our regional offices for country-specific information. Our combined international teams ensure global RFP responses include accurate project details based on local and regional requirements, such as:
- technical differences, such as power and measurement systems
- language and cultural considerations
- local laws and tax codes
Unified communications solutions
Whether your global team members work in the office, in the field, or from home, unified communications platforms provide essential virtual collaboration tools. AVI-SPL deploys and supports global UC solutions that offer video conferencing, persistent chat, file sharing, and more in a single application.
Global services delivered by a single partner
AV and UC technology support does not end after deployment. AVI-SPL is your single source for ongoing support services and 24/7 worldwide assistance.
Support options keep your technology systems reliable and available to your global teams. Our services team combines centralized management with local support. 24/7 support is available through our four Global Service Operations Centers (GSOCs) – two in the U.S. and two in EMEA.
GSOCs are staffed with multilingual personnel to eliminate language barriers. We also deploy local on-site support personnel to you when needed. AVI-SPL retains control and management of your support needs at all times. Learn more about AVI-SPL Services.