Managing collaboration technology across multiple locations can get complex fast. Different devices, mixed platforms, and limited visibility often leave IT teams stretched thin.
In a recent episode of The Collaboration Space podcast, AVI-SPL’s Jared Lederhandler sat down with Justin Bondi from Neat and Simon Cooper from AVI-SPL to discuss how organizations can simplify support and scale technology investments effectively.
How Neat Pulse Centralizes Device Control
Neat Pulse brings hardware and software management together in one platform. It allows IT teams to configure and control devices remotely, even those outside traditional meeting spaces.
For example, universities are using Neat Pulse to help desk teams guide users in real time and manage room systems without setting foot in the space. It also supports digital signage, reception check-ins, and other use cases through App Hub, Neat’s expanding ecosystem of connected applications.
How AVI-SPL Symphony Extends Visibility
Many organizations use multiple manufacturers across their environment, which makes monitoring a challenge. AVI-SPL Symphony provides a single view of all AV and UC systems, even those outside the Neat ecosystem.
Symphony integrates with Neat Pulse to bring together performance data, analytics, and alerts from both platforms. The result is a unified dashboard that helps IT teams manage diverse room types more efficiently and reduce response times.
Better Together: Pulse and Symphony
By combining Neat Pulse and AVI-SPL Symphony, organizations can connect, monitor, and optimize every space—from small huddle rooms to enterprise conference suites.
This integrated approach helps teams:
- Gain real-time visibility into device performance
- Manage multiple systems through one platform
- Support hybrid work with consistent collaboration experiences
- Improve IT responsiveness while reducing manual effort
Scalable Solutions for Growing Technology Needs
As organizations expand, so do their technology challenges. AVI-SPL and Neat deliver scalable solutions that adapt to changing requirements without adding complexity. Their integrated platforms make it easier for IT and workplace teams to manage devices, monitor performance, and support hybrid collaboration from a single view.
By combining Neat Pulse’s centralized control with AVI-SPL Symphony’s enterprise visibility, organizations gain the flexibility and reliability needed to keep people connected and technology running smoothly.
Watch the full conversation
Have questions about how to simplify your collaboration technology or scale your support model? Contact AVI-SPL.
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