Managed services

Our managed services program supports your technology everywhere for everyone. We enable your any-to-any collaboration.

We help you analyze, optimize, and improve your technology environments.

From room and device monitoring to managing your cloud-based solutions to improving user experience, our tools help us quickly identify issues in your environment and resolve them.

 

 

meeting equity

Continually analyze, optimize, and improve your technology collaboration environments

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Room management

Device management,
room management, AV & UCC

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Infrastructure management

Hardware and software management,
monitoring, voice & video

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Cloud administration

Provisioning, policy management,
software upgrade management
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User experience services

Hybrid work models and support,
usage and call quality, platform analytics

How we team with you

  • Remote monitoring and management
  • Problem and incident management
  • Asset tracking and auditing
  • Infrastructure management
  • Cloud administration
  • Capacity and performance management
  • User experience management
  • Analytics and reporting
  • Concierge conference services
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Multi-cloud management

We will expertly and efficiently provision, monitor, and manage your multi-cloud environment to save you cost and improve your tech reliability.

  • Room and user provisioning

  • License management

  • Firmware updates

  • Application upgrades

  • Automated update policies

  • Device settings

  • Configuration settings

  • Global rules

  • Access control

Advanced features

  • AI-enabled self-healing
  • Upgrade ring management
  • Program inventory database
  • Usage, call quality, and platform reporting

We work with leading collaboration partners

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Crestron logo
microsoft logo
poly logo
zoom logo
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Pexip logo

Get started with AVI-SPL managed services today

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