We’re moving into the business world of a “touchless” experience — or at the very least “touch it less” — for employee re-entry into the workplace, As a result, we’re all trying to figure out how to make that experience feel seamless and successful. When we think about the touchless experience, here are a few questions to ask:
- Can we remove roadblocks?
- How do we enable this level of automation?
- What is step one to move beyond individual technologies and create a productive, full meeting experience?
- How do you have this experience with your existing technology?
At AVI-SPL, we look at the user experience holistically. To create that holistic experience, we apply our expertise through:
- Solutions we deploy
- Workflows we incorporate into our managed services offering
- Our award-winning AVI-SPL Symphony user experience management application
Repurposing technology is the name of the game. While technology features may have been developed to solve certain challenges, they can easily be utilized to solve today’s demands.
How Many Devices Need to be Touched During a Conference?
The solutions in a conference room that are immediately touched – and then touched again and again throughout the day – include the display, remote control, and touch panel. But Symphony’s features enable touchless meetings and include automatic call launching. Meeting setup is simplified to the point that attendees are ready to collaborate as soon as they arrive at the meeting space.
You’re in the Call — Now What?
Of course, connecting participants in the call is only one piece of the meeting. You may also need to address related areas that improve the collaboration experience. You may have to:
- Raise the volume of the call
- Pin a participant’s video so they remain visible
- Bring down the room’s shades to improve visibility of the display
Symphony delivers these capabilities into the same single-pane view that oversees the rest of your environment. As a result, these capabilities increase the ease with which attendees join the meeting and their comfort level during the event..
Enable Social Distancing With Scheduling Insight
Social distancing is easier with smaller populations. It’s also easier when you have insight into which rooms are being reserved, for how long, and for how many attendees.
When using the scheduling function within Symphony, complex schedules are simplified. Staggering of room reservations and utilizing the “Setup Time” feature minimize unnecessary interactions.
We also re-utilize Setup Time to accomplish cleaning goals as well. Extend your five-minute setup window to 15 or 20 minutes. This will provide the time needed for room sanitizing. By building this time into the room reservation, participants for the next meeting will know when to arrive and won’t arrive too early, causing a logjam at the room entrance.
When Is a Room a Room?
While Symphony is based upon the concept of “Rooms”, the definition of “room” is flexible.
We aren’t checking to see if your space has four walls or a door – or even any walls at all. Symphony provides the flexibility to easily add any space to the platform. Add those spaces that aren’t technology equipped, and schedule those newly created tables in the middle of your open space. Or, reserve individual desks or cubes.
When all of your spaces are added in, the scheduling feature of Symphony will provide even better insight into the full building’s utilization.
While today’s reality is definitely not what we were looking forward to at those New Year’s Eve parties, we can overcome these challenges. Some creative thinking may be needed, but we have the technology to provide safer buildings for our employees and students.
Interested in seeing how Symphony can enable touchless meetings in your environment? Contact us today for a demo.
