Start Your UCC Optimization Project With a Clear Plan

Improving Your Collaboration Experience

Updating your unified communications and collaboration environment can feel overwhelming. The challenge often isn’t knowing that changes are needed. It is knowing where to begin. This episode of The Collaboration Space gives you a simple place to start. 

AVI-SPL’s Mathew DeFreitas and Principal Consultant Andy Blumreich explain the early steps every organization should take when planning a UCC optimization project. Their conversation outlines how to understand your current environment, identify the right goals, and prepare a clear path forward.

Watch the Full Conversation

First Steps to Smarter UCC Planning

 The conversation explores how a few simple actions can help you set the right direction. You will learn how to: 

• Identify what is driving the need for UCC change
• Define goals that match the needs of your users
• Document key personas and common use cases
• Consider interoperability, cost, usability, and security
• Build the internal team that will guide the project
• Use AVI-SPL’s UCC Optimization Workshop to support every stage

Connect with AVI-SPL

Follow AVI-SPL on YouTube. And don’t forget to tune into The Collaboration Space on your favorite podcast app. 

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