Managing dozens or hundreds of conference rooms is challenging enough. Add devices and software from different manufacturers, and your IT team may have multiple management platforms to check just to understand what is happening across your collaboration environment.

AVI-SPL Symphony gives you a centralized view of your collaboration technology. In this episode of The Collaboration Space, recorded at InfoComm, AVI-SPL’s Nancy Lussier joins Laurie Berg, VP of Product Marketing, for a hands-on look at how Symphony helps you monitor and manage multi-vendor environments.

Click play to get more insights in our podcast

See multi-vendor collaboration management in action

Laurie demonstrates the platform and shows how IT teams can use data from different manufacturers to identify issues, troubleshoot problems, and understand what is happening across their rooms.

Watch the podcast to see how Symphony can help you:

• Monitor different manufacturers in one place. See how Symphony brings data from Logitech, Legrand AV, Q-SYS, and more into one multi-vendor collaboration management platform.
• Find issues before users do. Symphony can automatically create tickets when monitored values indicate a problem, giving your IT team an opportunity to respond before someone walks into a room for a meeting.
• Troubleshoot with more context. View device health, firmware information, historical data, connectivity status, and other available details that can help you identify the source of an issue faster.
• Automate ticket management. See how Symphony can create a ticket when an issue occurs and automatically clear it when conditions return to normal.
• Identify recurring problems. Historical information helps you spot patterns instead of treating every alert as an isolated incident.
• Support the technology you already use. Symphony integrations are driven by customer needs and can connect through manufacturer APIs, SNMP OIDs, cloud aggregators, and direct device monitoring.

Spend less time searching for problems

Your collaboration environment may include thousands of devices spread across rooms, buildings, and locations. Your IT team should not have to jump between separate tools to understand whether those devices are working.

Symphony helps you bring that information together so you can focus on resolving issues, identifying trends, and creating more reliable meeting experiences.

Explore how Symphony saves time