City of Mesa City Hall Case Study

AV-over-IP brings consistent collaboration and communication to Mesa City Hall and its constituents.

Organization

City of Mesa

Location

Mesa, AZ

Market

State and Local Government

Solutions

Crestron, Panasonic, Shure, Sony

The City of Mesa was remodeling half of City Hall to refresh the building and encourage more community involvement.  

As construction moved forward, the broadcast production team realized the original audiovisual plans didn’t match how people intended to use the spaces. 

Around this time, CCS Southwest, now AVI-SPL, established a local presence in Mesa. The City, known for working with Mesa-based organizations, reached out to our team to design and deploy a fresh human-centric AV and UC ecosystem. 

Beyond user-friendly conference room interfaces, the system had to support specific council requirements across its lower and upper-level council chambers, including: 

  • Touch control for real-time voting 
  • Transparent voting system 
  • Speaker timers across displays 
  • Clear content visibility at all times 

AVI-SPL proposed a standardized AV-over-IP solution to fulfill the City’s needs.

Designing for consistent communication and streamlined operation

Building-wide distribution 

Crestron NVX sits at the core of the solution. NVX moves content across eight conference rooms, lower and upper council chambers, a production control room, and the lobby.

Lower council chamber 

The lower chamber features a circular dais design. Each council member’s station includes a confidence monitor, a Shure gooseneck microphone, and a Crestron button panel for microphone control. 

Panasonic PTZ cameras capture the room from above. While a dvLED video wall serves as a vivid dais backdrop.

Main (upper level) council chamber

The main chamber hosts formal sessions. Here, the dais is along the back wall with a podium and theater-style seating facing it. 

For a consistent user experience, AVI-SPL standardized technology across both chambers. However, instead of the dvLED video wall running behind the dais, it hangs from above for easy viewing by the public.

The video wall can display full-width content or split into zones for voting results, presentations, and live video.

Control Room

The production control room captures and routes chamber activities. AVI-SPL worked closely with the City to meet specific technology requirements for this space.

The environment includes production displays, desks, and racks specifically designed for broadcast control room environments. 

Conference and executive spaces

The eight meeting spaces and the executive session support daily collaboration. Every room features Crestron control, Sony displays for presentations and hybrid meetings, Shure table-top microphones, and QSC audio equipment.  

This collection of AV and UC technologies gave Mesa employees and officials what they needed, an experience that just worked. These spaces require little-to-no training and support simple start-up.

Lobby

Additionally, AVI-SPL added a large dvLED video wall to City Hall’s main lobby. The lobby video wall supports the modern aesthetic of the new building. Staff and constituents can see content about the latest Mesa happenings and also watch live sessions.

Deploying success through collaboration

City teams and AVI-SPL engineers worked side by side to test and adjust designs. 

“We could literally work together, test things, and develop the system as we went,” City of Mesa Broadcast and Multimedia Engineer Kurtis Walsh said. 

Originally, the lobby and chambers called for LCD video walls. Midway through the project, Mesa teams realized LCD technology was not giving them the visual style they needed. So, Mesa decided to transition to dvLED video walls. And the City’s broadcast team and AVI-SPL staff shifted without missing a beat.

The same approach carried into other areas. As the City developed its own voting system, AVI-SPL tied that system into the Crestron control and broader AV environment. 

Tying the systems together sends voting information directly to the control room feed, which is distributed on-screen in the chamber and elsewhere.

An ecosystem powering clear communication at every level

City of Mesa dais with work stations and personal monitors, microphones, and voting panels at each.

Today, City Hall runs on an AV and UC ecosystem built around real workflows. Council members, production teams, and staff have technologies that meet their needs. 

During sessions, council members vote, present, and discuss from their station. Now, constituents can now see and hear every speaker clearly and follow every vote.

Meeting rooms support quick start-up, simple device connection, and content sharing. 

Behind the scenes, production crews easily operate cameras to cover council sessions. The flexible setup and content distribution promote transparent communication with the Mesa community. 

For Walsh, working with AVI-SPL stands out for one reason. 

“It was a breath of fresh air. They were flexible, easy to work with, and willing to adjust when things changed.” 

That flexibility shaped the outcome.

Ready to refresh your council chamber or digital workplace experience? Connect with AVI-SPL to get started.

Project Partners