Jul 13 - 2026

Symphony

Top Ways IT Leaders Save Time with Symphony Featuring Crestron and LG 

AVI-SPL

Supporting collaboration technology often means managing more devices, more data, and more systems than ever before. When something isn’t working, the challenge isn’t always finding information. It’s finding the right information quickly enough for your team to take action. 

In this episode of The Collaboration Space, host Nancy Lussier sits down with Laurie Berg from AVI-SPL’s Symphony team. They explore practical ways IT teams can spend less time searching for answers and more time resolving issues. Watch the podcast to see a demo featuring Crestron and LG.

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Inside the podcast 

Watch the video to see how Symphony helps IT teams save time through better visibility, faster troubleshooting, and more informed decision-making. Laurie demonstrates:

  • The role analytics play in turning operational data into useful insight 
  • How Symphony helps bring device information, support activity, and reporting into one view 
  • Ways to reduce support noise and focus on the issues that need attention 
  • How remote monitoring and control can help speed issue resolution 
  • How AI-guided troubleshooting can help newer technicians while supporting knowledge sharing across teams 

Schedule a Symphony Demo

See how Symphony can save your IT team time. Schedule a demo today.