4 Key Considerations for Digital Workplace Design

AVI-SPL

Your teams expect collaboration technology to simply work. 

Does yours? Sometimes, meetings start late while people fix audio or video. Some rooms are intuitive, while others take extra effort. Remote participants struggle to stay engaged, and some spaces go underused. 

According to Gallup, global employee engagement has fallen to just 21%, making consistent, reliable workplace experiences even more critical. 

The digital workplace experience defines how collaboration performs across your spaces, technology, and teams. This experience is shaped by ease of use, security, sustainability, and AI. And if you haven’t already, identify metrics to help track room and device utilization. When the user experience is inconsistent, it impacts how teams connect, how meetings run, and how work gets done. Over time, these gaps can reduce adoption, increase frustration, and limit the value of your technology investments. 

It’s easy to move quickly under pressure to modernize, but rushing leads to underused spaces and inconsistent experiences. Workplace experience design comes down to how collaboration actually works for your teams every day. 

Designing a successful workplace experience begins before you plan the technology or the room layout.  The most successful organizations take a step back first. They define what success looks like and how their collaboration technology strategy supports it.

Start with these technology considerations:

  • Sucess metrics
  • Security
  • Sustainability 
  • AI automation

Define these early to create a more consistent, reliable workplace experience. 

START WITH WHAT SUCCESS LOOKS LIKE FOR YOU

Many collaboration spaces function, but not always consistently. Meetings can take longer to start, experiences vary by room, and while some spaces are always booked, others sit empty. Over time, these inconsistencies create friction for your teams and impact productivity, adoption, and overall workplace performance. 

Symphony workplace analytics dashboard showing meeting room utilization and collaboration performance metrics

Key workplace experience metrics include:  

  • Room utilization
  • How often meetings start on time
  • User experience 
  • Technology reliability
  • Support volume and resolution speed 

These insights show which rooms are working, where issues occur, and where your investments deliver the most value. 

When you define success early, your digital workplace design becomes more intentional, shifting from building spaces to improving experiences over time. 


Biamp Workplace and AVI-SPL Symphony Deliver Robust Analytics 

Biamp & Symphony screenshot shows a practical approach to sustainability

Biamp Workplace streamlines the entire AV lifecycle, from design to daily use and remote optimization, within a single cloud platform. Biamp Workplace also helps IT continuously optimize spaces with usage analytics, proactive health monitoring, and predictive maintenance insights. 

In addition, AVI-SPL Symphony natively integrates with Biamp devices, Biamp SageVue, and Biamp Workplace. This enables Symphony to leverage controllable actions within its Automation Workflow to create Shut Down and Start Up processes, alongside other technologies in the same space. 

This will directly impact your energy consumption and cost savings, giving you even more real-time data. We’ll dive more into sustainability, another key design consideration, a bit later. 

How Symphony and Biamp reduce your IT workload

  • Spot issues early before they disrupt meetings 
  • Reduce downtime across meeting environments 
  • Improved meeting equity for remote users 
  • Understand how spaces are being used over time 
  • Support more efficient operations across meeting environments 

Test your room designs before you build

A consistent workplace experience comes down to how meetings actually feel for the people in the room and those joining remotely. 

Everyone should be able to see and hear clearly, join without friction, and access the same tools and content regardless of location. When that experience breaks down, it creates frustration, slows collaboration, and reduces engagement. 

That’s why many organizations are testing room designs before they’re built. Using solutions like AVI-SPL Real-Time Design, teams can experience layouts in advance, understand how meetings will actually function, and identify issues early. This helps ensure spaces support real-world use, not just technical requirements. 


Enhance Meeting Experiences with Sennheiser TeamConnect Solutions 

Team using a Sennheiser video bar to communicate during a hybrid meeting.

We know that audio plays a critical role in productive meetings. When participants can clearly hear and follow the conversation, collaboration becomes more engaging. Sennheiser TeamConnect solutions help meetings feel natural by capturing voices clearly and consistently while allowing technology to fade into the background. Conversations flow without disruption. 

The Sennheiser TeamConnect Family enhances the meeting experience in rooms of any size by making it easier for everyone to hear clearly, no matter where they are seated.

  • TeamConnect Bar S & Bar M – Best in class audio. Easy to use. Works everywhere. 
  • TeamConnect Ceiling Medium – Seamless Sound. Infinite possibilities.
  • Team Connect Ceiling 2 – Be heard everywhere in the room.

Even remote participants follow the conversation more naturally, reducing the need for raised voices or repeated comments. The result is a consistent and engaging experience for all participants. 

Learn how professional audio and speaker tracking improve meeting room experiences


MAKE SECURITY PART OF THE EXPERIENCE FROM THE START 

Collaboration spaces now connect devices, cloud platforms, and networks across your organization. That creates risk if security isn’t built into the experience. 

In hybrid environments, meetings often span multiple locations, devices, and platforms. Without the right safeguards, this can expose sensitive data and create inconsistent security across collaboration spaces. 

A strong approach to secure collaboration technology includes:

  • Protecting devices and endpoints
  • Managing identity and access
  • Securing meeting content and shared data 

SUSTAINABILITY IS PART OF THE EXPERIENCE NOW  

Sustainability is now a key factor in workplace technology decisions. 

Organizations are looking more closely at how collaboration environments consume energy across systems, including displays, compute devices, and supporting infrastructure. As environments scale across locations, these decisions have a measurable impact on both operational efficiency and long-term sustainability goals. 

Energy-efficient devices and systems, lifecycle planning, and remote monitoring reduce environmental impact and long-term costs. These decisions become more important as organizations scale collaboration environments across locations.  Sustainable workplace planning and technology support your teams while aligning with organizational goals.

AVI-SPL is committed to providing sustainable solutions by partnering with like-minded organizations, recycling e-waste, and reducing emissions through Global Supply Chain Management.

Learn more about AVI-SPL’s sustainability journey.

SIMPLIFYING THE WORKPLACE EXPERIENCE WITH AI

AI is now a core part of how hybrid workplace technology works. 

Collaboration tools powered by AI reduce friction and improve consistency across meeting environments. They also provide visibility into how spaces are used, helping optimize experience, performance, and space utilization over time. 

AI-powered tools are also expanding how collaboration environments operate day to day, including:

  • Speaker tracking that keeps conversations clear and easy to follow  
  • Room sensors and scheduling automation that help teams find and use spaces more efficiently 
  • Transcription and meeting summaries that reduce manual follow-up 
  • Analytics that provide ongoing insight into collaboration performance 

The goal is to create environments that adapt to your teams without adding complexity.  As AI continues to shape collaboration environments, having the right strategy in place becomes even more important. 

These considerations work best as part of a connected workplace experience strategy. 

Before designing your spaces, define how the experience should perform. That approach ensures your collaboration environments are built with intention, not just technology. It also gives your teams a consistent experience across spaces, whether they are in the office, remote, or moving between locations. 

When you align success metrics, security, sustainability, and AI automation early, you create environments that are easier to use, more reliable, and allow technology to fade into the background. 

Next, understand how these considerations fit into the Shared Experience Journey