Onsite Managed
Services

Our experts work at your locations to enable your digital workplace

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Dedicated Experts

With Onsite Managed Services, your IT leaders can focus on your core business without distraction. Every day, you’ll have AVI-SPL experts working with your organization as an extension of your support team. The AVI-SPL resources on your premises are backed by our 24/7 remote global help desk.

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Four s design strategy

AVI-SPL teams follow our “Four Ss” strategy when designing flexible solutions,  ensuring they are simple, scalable, supportable, and secure.

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Simplify

Improve standards development, technology upgrades, and budget planning

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Scale

Increase IT productivity by eliminating errors, improving site dispatch repair rates, and reducing research efforts

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Support

Reduce incident resolution times, enable optimization opportunities, and validate deployed technologies

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Secure

Enable risk identification and speed risk remediation associated with firmware/software management and end-of-life devices

Key Service Highlights

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Maximize your organization’s important time with supported meeting coordination, setup, and troubleshooting.

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Onsite Managed Services Benefits

  • Continuous Improvement: Regular reporting on system performance, policy updates, service statistics, growth, and ongoing improvements enables you to assess the effectiveness and adoption of your systems. We’ll also identify areas for enhancement and outline strategies to achieve your goals.
  • Scale Up Anywhere, Anytime: As your organization changes, we can scale with your expanded requirements. Our on-site experts keep the technology and meeting spaces operational while you grow your business.
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Case Study

Enhanced Customer Experiences

We helped Sound Transit boost boardroom interaction and simplify broadcast processes.

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Partners

We partner with leading collaboration providers.

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