Connect and conduct your meetings for workstream harmony

Automate your meeting scheduling, launching, monitoring, management, analytics, and experience from a single platform that gives you global control of your AV and UC ecosystem.

A Sure Meeting Solution

Symphony is a robust meeting solutions monitoring, management and analytics platform that you orchestrate from an easy to use, browser-based and mobile-friendly portal.

Imagine: teams from offices around the world are connecting for a meeting. This meeting – like ALL of your company’s meetings – will start on time and happen without technical difficulties. No frustrating delays. No panicked help-desk calls.

When you entrust your company’s meeting solutions to AVI-SPL’s Symphony management platform, work happens.


Meeting Maestro Dashboard

Symphony dashboard is your window to your organization’s total meeting environment. Zoom into user and device level settings; monitor call quality; create customized workflows; set permissions; and, adjust alert thresholds.

No matter your UC infrastructure or meeting-room AV devices and vendors, Symphony monitors your meeting environment and experience. When an issue arises, Symphony creates the trouble ticket e-bonds with other ticketing systems, and escalates to the AVI-SPL Help Desk as needed.


Experience Harmony

From a single window, manage scheduling, automate call launching, and remotely troubleshoot connections for a positive and productive meeting experience. Manage user experience by location, room, meeting, or individual account. Manage meetings down the hall, and around the world.

Symphony integrates with Microsoft Exchange,, Cisco TMS and Crestron Fusion. One platform, interoperable, with a consistent UX for all. 


Quantify Use and Quality

Know the big picture of meeting-room and technology usage. Because Symphony can monitor devices, rooms, infrastructure, and related network performance, all meetings are tracked, not just the ones scheduled in advance.

See the health of your meetings with Symphony’s QoE (Quality of Experience) measure, which combines user feedback with real-time device modality, network performance, and room utilization. Report usage and performance, anytime in real-time.


Easily Expand Your Meeting World

Onboarding new users, rooms, devices, or solutions to Symphony is intuitive and quick. As your digital workplace and meeting universe expands, Symphony grows with you and provides the same simplified, global view to monitor it all from one single dashboard.

The most comprehensive and advanced tool for streamlining meeting solutions management and user experience.


See the full features and benefits of the Symphony platform.
Download the solution overview  
Frost & Sullivan recognized AVI-SPL with the Growth Excellence Leadership Award in 2018 for the company’s outstanding performance in the managed video conferencing services market. 
Read their brief
In this Wainhouse Research report, “Video Conferencing and AV Managed Services,”sponsored by AVI-SPL, you’ll get an overview of managed services in the context of video conferencing and AV systems.
Download “Video Conferencing and AV Managed Services”  
This portal user guide describes how easy the processes and procedures are when registering your locations (Sites and Rooms within Sites) and devices for use with the AVI-SPL Symphony platform.
Download the Guide  


AVI-SPL is a digital workplace services provider that works with organizations globally to improve team collaboration and unlock new business value. The largest provider of collaboration technology solutions, which includes its award-winning managed services, AVI-SPL’s highly-trained team works hand-in-hand with organizations worldwide – including over 80% of Fortune 100 companies – to strategize, design, deploy, manage and support AV and UC solutions that are simple-to-use, scalable, serviceable, and measurable to ensure business objectives are achieved.

Take the Next Step

Schedule a Symphony demo today