Drive business value with digital workplace technology
Your business thrives when its people create value for their clients and the company itself. Collaboration technology tools help individuals and teams deliver that value as they bring them and their ideas together. Your digital workplace isn’t just about the physical office. Your workplace must be “elastic” and address both on-site and remote team needs. Follow a digital workplace strategy that supports all team members, and you’ll reveal the AV, UC, and collaboration solutions that empower your talent to drive business forward.
Why you need a digital workplace strategy
You’re in business to succeed. To succeed, build a workplace culture that is committed to continuous improvement and growth. Collaboration technology is key to that culture as it enables your on-site and remote teams to be more efficient, agile, and productive.
A digital workplace strategy guides that technology into your daily workflow. Using those solutions, you’re able to organize projects into a workstream where you can track their history, progress, and contributions.
You know the big-picture outcomes: Manage real estate costs while creating a safe workplace, quickly meet market challenges, attract and keep the talent that produces effective work and a healthy bottom line. You can achieve these outcomes once you set goals for your digital workplace and virtual meeting solutions.
Find the areas where departments have similar expectations of their AV and UC collaboration technology. Consider the spaces they use, the ways they like to work together, and the level of interaction they want to have with room technology and virtual meeting solutions.
Your digital workplace strategy
Follow a step-by-step process to create your action plan to define and execute your digital workplace strategy.
Create a committee
Form a diverse committee of stakeholders that represent the insights and collaboration needs of groups across your company. Include on-site and remote end users, IT, facilities, HR, business line leaders, and c-suite sponsors.
The committee defines business goals, identifies user types, and sets the expectations for technology solutions and the relevant user experience. Ask stakeholders to think about what is and isn’t quite working. Include team members who work from home. They’ll have a clearer idea of what they need out of their collaboration technology.
Survey all users
Your task force will survey all meeting room users. Questions should encourage respondents to consider new video conferencing and other digital workplace collaboration solutions, their needs and preferences, and how desired tools could work from home, and within the company culture and office environment.
Develop a strategic plan
Based on survey results, identify the most valuable collaboration practices and technology gaps, including how to keep remote teams feeling connected. Map the capabilities and rollout of new UCC and interactive solutions to existing business and user needs to create the environment and experience where teams do their best work.
How AV, UC, and meeting room technology deliver business outcomes
Team collaboration tools, video conferencing systems, room tracking and analytics software: These are the AV and UC solutions that engage your talent and boost business efficiency. Make them easy to use, reliable, and consistent across offices and remote locations. You’ll empower a distributed workforce to as work as one. With analytics software that shows how your rooms and devices are being used, you have the insight to adjust your deployment and keep improving.
As teams across departments use these solutions, your organization becomes more agile and better equipped to support the creativity that is the fruit of teamwork. Create an engaging work culture, and your people will want to achieve business outcomes. You’ll attract the kind of talent that wants to work as a team and has the ideas and drive to realize an ambitious business vision.
Read more about driving business value
Gartner Report: Critical Capabilities for Meeting Solutions
The Gartner Critical Capabilities for Meeting Solutions report compares capabilities of Cisco Webex, Microsoft Teams, Google, Zoom, & more.
Forrester Total Economic Impact Report
Forrester shows how AVI-SPL digital workplace solutions increase productivity and room utilization, and lower real estate and services costs.
Create a Digital Workplace Scorecard
Review insights from our customer advisory board on how to create a scorecard to track digital workplace value.
How to ensure digital workplace success
Some digital workplace challenges are rooted in the process of figuring out which solutions to standardize on. Some are cultural, as people may have gotten used to an inefficient work style. Others have to do with the budget and timeframe.
You might overcome some or all by addressing them through your committee of stakeholders. Focus on a set of problems, and see where a consensus decision helps alleviate other areas.
An outside perspective can help you solve these challenges and ensure success. A highly experienced consultant or digital workplace provider like AVI-SPL will know how to overcome roadblocks to transformation. We’ll help you settle technology issues like room control touch panels, virtual meeting solutions, and UCC platforms.
Our team will design a system that follows IT requirements for network security. With our help, you’ll merge your work processes with the collaboration technology solutions that unlock business value.
Contact us to co-create your digital workplace strategy
Our experts are here to answer your questions about starting a digital workplace strategy that drives business value. We’ll help you make sense of your options and guide you along each step of this journey. Together, we’ll design the technology solutions and experience that foster better teamwork, reveal your digital workplace ROI, and give you the tools to do more.