AVI-SPL Expands Unified Managed Services Across Voice, Collaboration, and Workplace Technology

TAMPA, Fla. — June 19, 2026 — AVI-SPL, the leading global provider of technology solutions that transform how people and technology connect, today announced expanded Enterprise Managed Services capabilities for modern collaboration environments. The offering helps organizations centrally manage collaboration platforms, voice services, meeting spaces, digital signage, and workplace technology across every endpoint. 

As collaboration ecosystems become more critical to day-to-day business operations, organizations need more than disconnected support tools and reactive service models. AVI-SPL’s Enterprise Managed Services provide centralized operational governance, proactive monitoring, cloud administration, managed voice services, analytics, and lifecycle management designed to simplify enterprise collaboration at scale while improving reliability, visibility, and user experience. 

“Today collaboration environments are deeply connected across voice, video, cloud platforms, meeting spaces, and workplace technologies,” said Karen Klosinski, VP Products and Solutions, AVI-SPL.  

 “Organizations need a partner that can manage that entire ecosystem proactively and consistently. AVI-SPL helps customers reduce operational complexity, improve performance, and create collaboration experiences employees trust every day.” 

The expanded Enterprise Managed Services offering strengthens AVI-SPL’s full lifecycle approach to workplace collaboration — bringing together consulting, deployment, managed voice, cloud administration, operational governance, analytics, and ongoing optimization into a single scalable services framework. The result is a more consistent, secure, and high-performing collaboration experience across the enterprise. 

AVI-SPL’s Professional Services capabilities help organizations establish scalable collaboration and communication standards through workplace strategy, solution architecture, platform configuration, managed voice planning, and conference room user training. These services are designed to align collaboration investments with business priorities while improving operational consistency, usability, and long-term platform performance. 

AVI-SPL delivers structured global deployment services that include infrastructure implementation, installation and integration, platform enablement, digital workplace strategy, managed voice deployment, digital signage activation, and sustainability-focused e-recycling services. This standardized deployment methodology helps customers accelerate time to value while creating consistent user experiences across offices, campuses, and global locations. 

At the center of the offering is AVI-SPL’s Enterprise Managed Services platform, which provides proactive operational oversight across collaboration rooms, voice environments, devices, users, cloud platforms, and supporting infrastructure. Services include device monitoring, asset inventory management, cloud and voice administration, preventive maintenance, configuration management, reporting and analytics, and ITIL-aligned incident management designed to improve reliability and operational visibility. 

The offering also supports enterprise workplace experience initiatives through centralized workplace management, digital signage services, and unified management of Microsoft Teams, Zoom, Cisco Webex, with support for all collaboration endpoints. By integrating AV, UCC, and digital signage into a single managed framework, AVI-SPL helps organizations simplify operations while delivering more connected and consistent employee experiences. 

AVI-SPL’s operational performance demonstrates measurable customer outcomes, including high service availability, strong customer satisfaction scores, proactive incident response, and operational support designed to keep collaboration and communication environments running without disruption.