What we manage
Simplify the complexity of today’s meeting rooms and collaboration environments
AVI-SPL Symphony is the one meeting monitoring platform that brings all your collaboration technology together. We partner with the industry-leading technology vendors to holistically monitor, manage, control, and track your meeting room deployments.
Meeting Rooms
Schedule, monitor, control, and automate health checks for meeting rooms and the tech in them
Audio Visual (AV)
Remotely monitor and control AV devices for optimal user experience
Video Conferencing
Moderate calls and video meetings in real-time to optimize the quality of experience
Unified Communications (UC)
Auto-launch meetings and connect managed rooms to cloud video solutions
Where we collect data from
Don’t limit yourself to one aspect of your AV, UC, and collaboration estate. Utilize all the ways Symphony communicates with your technology for the broadest, deepest view into your environment.
Room Technology
Communicate directly with the different technologies deployed in the room, from displays to PDUs, codecs, control systems, mics and more
Controllers
With Symphony, your controllers can send monitoring and control capabilities to connected downstream technologies
Vendor Tools
Leverage AV and UC vendor management applications to aggregate data and see a larger, interrelated view of your meeting tech
Compute Systems
Know the health and status of your UC room compute systems, from CPU to peripheral connections like cameras and microphones
Scheduling
Bring calendar scheduling data into Symphony to auto-launch video meetings and gain valuable insights about room usage, meeting status, and time savings
Where we send data to
Improve IT support and make data-driven decisions so your organization works smarter
Incident Management Solutions
Auto-create tickets from Symphony in ServiceNow and Salesforce with bi-directional real-time sync
Analytics and Reports
Look at trends and refine your strategy with nine dynamic interactive dashboards focused on Meetings, Rooms, and Incidents
Mobile Devices
With the Symphony mobile app, you can do your job from anywhere, whether you want to moderate a meeting, control a room, or action trouble spots
AVI-SPL Symphony Marketplace – expanding to cover your AV and UC estate
AVI-SPL partners with the leaders in collaboration technology. Together we bring our customers a user experience that produces simple, scalable, serviceable, and secure meeting environments.
The AVI-SPL Symphony Marketplace is your one-stop shop for information about our native integrations with the technology leaders mentioned here. API development is ongoing and ever-expanding to provide a unified view of your estate. Search our catalog, filter by communication method, and access our open-API libraries.