Digital workplace services provider’s new platform complements its multi-award-winning Global Accounts Management Program
TAMPA, Fla. – July 23, 2020 – AVI-SPL, the leading digital workplace services provider for organizations globally, today announced the launch of its Enterprise Accounts Management program, a dedicated partnership program with AVI-SPL working hand-in-hand with organizations to strategically deliver workplace collaboration success across their entire enterprise.
The Enterprise Accounts Management program is patterned after the model of AVI-SPL’s highly successful Global Accounts Management program. Since launching in late-2017, the AVI-SPL Global Accounts program has grown to support relationships with some of the largest global enterprise organizations, and was recently recognized for the second consecutive year as ‘Outstanding Young Strategic Account Management Program’ by the Strategic Accounts Management Association (SAMA).
Similar to the Global Accounts program, AVI-SPL’s Enterprise Accounts Management program will provide designated customers with exclusive teams committed to implementing, standardizing, and enhancing their organization’s digital workplace infrastructure, technology, and associated services. Among the areas of expertise the designated customer’s personal team will focus on guiding the establishment of enterprise-wide AV and UC standards, curate and guide planning around technology roadmapping, project deployment management, priority service management, and organize key metrics and business intelligence to improve the organization’s business outcomes.
“AVI-SPL is committed to enhancing our customer relationships and strategically aligning with their business requirements to ensure successful unified communications platforms and practices,” said Joe Laezza, Senior Vice President of AVI-SPL’s Global Accounts program. “Our Global Accounts program delivers on the mission of establishing trusted advisor relationships and is a great foundation for our new Enterprise Accounts Management program.”
“The Enterprise Accounts Management program brings AVI-SPL’s customers thought leadership to both standards and innovation, while ensuring quality and consistency across our customer engagements for enhanced user experiences,” said Steve Mitchell, Vice President of AVI-SPL’s Enterprise Account Management program.
According to a recent study of AVI-SPL conducted by renowned market research firm Forrester, AVI-SPL’s all-in-one global services increase the productivity value of large enterprise organizations by $12.4 million over a three-year span. The market research firm also concluded that, with AVI-SPL’s guidance, organizations on average eliminated 141,500 unproductive hours for employees with more intuitive technology enabling meetings to start on-time, as well as a 20 percent increase year-over-year in conference room utilization. Additionally, Forrester concluded that AVI-SPL’s enterprise customers saved time and expenses by consolidating from multiple vendors to a single digital workplace services provider in AVI-SPL. This represented a 25 percent reduction in ongoing support contracts and a three-year savings nearing $1 million.
“With the launch of our Enterprise Accounts Management program, we’re taking another step forward to expanding our commitment to a broader set of our customer relationships,” said Dale Bottcher, AVI-SPL’s Executive Vice President of Global Sales and Marketing. “We believe the creation of the program will be a key ingredient to not only strengthening our reliability and trust as a strategic business partner, but also to helping our customers’ organizations easily navigate the rapidly changing environment of the digital workplace.”
To learn more about AVI-SPL and its Enterprise Accounts Management program, visit https://AVISPL.com.
AVI-SPL is a digital workplace services provider that works with organizations globally to improve team collaboration and unlock new business value. The largest provider of collaboration technology solutions, which includes its award-winning managed services, AVI-SPL’s highly-trained team works hand-in-hand with organizations worldwide – including over 80% of Fortune 100 companies – to strategize, design, deploy, manage and support AV and UC solutions that are simple-to-use, scalable, serviceable, and measurable to ensure business objectives are achieved. Visit AVISPL.com to learn more, or connect with AVI-SPL on Twitter and LinkedIn.