Managed services
Our managed services program supports your technology everywhere for everyone. We enable your any-to-any collaboration.
We help you analyze, optimize, and improve your technology environments.
From room and device monitoring to managing your cloud-based solutions to improving user experience, our tools help us quickly identify issues in your environment and resolve them.
Continually analyze, optimize, and improve your technology collaboration environments
Room management
Device management,
room management, AV & UCC
room management, AV & UCC
Infrastructure management
Hardware and software management,
monitoring, voice & video
monitoring, voice & video
Cloud administration
Provisioning, policy management,
software upgrade management
software upgrade management
User experience services
Hybrid work models and support,
usage and call quality, platform analytics
usage and call quality, platform analytics
Introducing Asset Inventory Services
AVI-SPL’s Asset Inventory Services (AIS) is a subscription-based service that provides lifecycle tracking of your AV and unified collaboration physical assets, furniture, consumables, and contractual assets.
This service is designed to help IT, improve efficiencies, reduce risk, and assure the desired user experience.
Gain control over your AV
and unified collaboration investments
How we team with you
- Remote monitoring and management
- Problem and incident management
- Asset tracking and auditing
- Infrastructure management
- Cloud administration
- Capacity and performance management
- User experience management
- Analytics and reporting
- Concierge conference services
Multi-cloud management
We will expertly and efficiently provision, monitor, and manage your multi-cloud environment to save you cost and improve your tech reliability.
-
Room and user provisioning
-
License management
-
Firmware updates
-
Application upgrades
-
Automated update policies
-
Device settings
-
Configuration settings
-
Global rules
-
Access control
Advanced features
- AI-enabled self-healing
- Upgrade ring management
- Program inventory database
- Usage, call quality, and platform reporting
We work with leading collaboration partners
